PRIVACY POLICY

Campaign Panther LLC

Last Updated: June 12, 2025

1. INTRODUCTION

Campaign Panther LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We may collect information you voluntarily provide, including:

Contact Information: Name, email address, phone number, company name
Business Information: Industry, company size, business needs and requirements
Communication Records: Messages sent through contact forms, emails, or phone calls
Service Information: Details about your automation needs and preferences

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages visited, time spent on site, click patterns, referral sources
Location Information: General geographic location based on IP address
Cookies and Similar Technologies: As described in Section 4 below

2.3 Information from Third Parties

We may receive information about you from:

Public Sources: Publicly available business directories and social media profiles
Business Partners: Referral partners who introduce you to our services
Service Providers: Analytics and marketing platforms we use

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Business Operations

Responding to your inquiries and providing customer support
Delivering our AI automation services
Processing payments and managing accounts
Communicating about services, updates, and promotional offers

3.2 Website Functionality

Improving and personalizing your website experience
Analyzing website usage and performance
Troubleshooting technical issues
Ensuring website security

3.3 Marketing and Communications

Sending newsletters and marketing communications (with your consent)
Conducting market research and surveys
Personalizing marketing content and advertisements
Building and maintaining customer relationships

3.4 Legal and Compliance

Complying with applicable laws and regulations
Protecting our rights and interests
Preventing fraud and abuse
Enforcing our Terms of Service

3.5 SMS Program

When you opt in to our SMS program, you agree to receive marketing, promotional, or informational SMS messages from Campaign Panther LLC. Examples include special offers, event reminders, or order updates. Message frequency varies based on your interaction with our services.

How to Opt In: You can opt in by submitting your phone number through our website form at https://campaignpanther.com/sms-optin. You must actively confirm your consent (e.g., by checking a box).

How to Opt Out: To stop receiving SMS messages, reply STOP to any message. You may also contact us at info@campaignpanther.com to unsubscribe.

Data Usage: Your phone number will only be used to send SMS messages as part of our program and will not be shared with third parties without your consent, except as required by law.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4.3 Third-Party Analytics

We may use services like Google Analytics to analyze website usage. These services have their own privacy policies governing their use of information.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email marketing and communications
Analytics and data analysis
Payment processing
Customer support services

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as:

Court orders or subpoenas
Government investigations
Protection of our rights and safety
Prevention of fraud or illegal activities

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

6. DATA SECURITY

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments and updates
Employee training on data protection

6.2 Limitations

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. DATA RETENTION

7.1 Retention Periods

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

7.2 Deletion

When information is no longer needed, we will securely delete or anonymize it according to our data retention policies.

8. YOUR PRIVACY RIGHTS

By using our services, you have the following rights:

8.1 Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format

8.2 Correction and Updates

Request correction of inaccurate information
Update your contact preferences

8.3 Deletion

Request deletion of your personal information (subject to legal requirements)

8.4 Opt-Out Rights

Unsubscribe from marketing communications
Opt out of certain data processing activities

8.5 Exercising Your Rights

To exercise these rights, contact us using the information in Section 12.

9. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers and business operations are located.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications (for significant changes)
Updating the "Last Updated" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@campaignpanther.com.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

14. EUROPEAN PRIVACY RIGHTS

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

Lawful basis for processing your information
Right to withdraw consent
Right to object to processing
Right to lodge a complaint with supervisory authorities

This Privacy Policy is effective as of the date listed above and applies to all information collected by Campaign Panther LLC.